The Cardinal | Arlington Heights News

9-1-1 Information

Exercise-Reports.com — Sun, 11 Nov 2007 12:03:48 -0600

9-1-1 or 911 (usually pronounced "nine-one-one") is the emergency telephone number for the North American Numbering Plan (NANP) and is the emergency number for Police, Fire, Paramedics and Rescue in Arlington Heights. Arlington Heights began 9-1-1 service in August of 1991. The 9-1-1 service is provided by Northwest Central Dispatch System (NWCDS), which is a consolidated, multi-jurisdictional emergency communications system that also serves Buffalo Grove, Elk Grove Village, Hoffman Estates, Mount Prospect, Palatine, Palatine Rural (fire only), Prospect Heights (police only), and Streamwood. "Northwest Central Dispatch" was in operation before 9-1-1 services were available and originally provided emergency service for the police department, with the fire department and emergency medical service (EMS) calls added later.

NWCDS is the MABAS Division 1 (mabas1.org) Dispatch Center that manages communications for major fires, accidents and specialized rescues, such as hazardous materials incidents, underwater rescue/recovery and technical rescues (trench, building collapse, overhead or high angle rescues). These are usually prolonged operations that are managed on a common radio frequency called IFERN (Interagency Fire Emergency Radio Network). IFERN was formerly known as NIFERN (Northern Illinois Fire Emergency Radio Network). MABAS (mabas.org) stands for Mutual Aid Box Alarm System and originated in Arlington Heights and Elk Grove Village in the 1960's so fire departments could use pre-planned coordination of resources to respond to major events. Today MABAS includes over 550 member fire departments in Illinois, Wisconsin and other states.

NWCDS answers over 270,000 calls per year and dispatches about 195,000 police call and about 35,000 fire/EMS calls.

9-1-1 is one of eight N11 codes. In some jurisdictions, the use of this number is reserved for true emergency circumstances only. Currently 9-1-1 is used for all police, fire and EMS calls in Arlington Heights.

9-1-1 Interrupted in Orange County -- California Outage Lasts About 90 Minutes

Exercise-Reports.com — Sat, 23 Aug 2008 18:04:56 -0500

The sheriff's department in southern California's Orange County reports the 911 emergency call system for much of the county has ...

Wendy's Shooting 9-1-1 Tapes Audio Released, Video Shows Gun Show Billboard Near Scene

Exercise-Reports.com — Wed, 05 Mar 2008 14:43:04 -0600

Gun Show billboard shown in the foreground as paramedics wheel a victim on a stretcher toward an ambulance (still frame ...

9-1-1 Call: Lane Bryant Victim gave Information of Shooting, Shooter Also Spoke to 9-1-1 Operator

Exercise-Reports.com — Wed, 27 Feb 2008 06:33:42 -0600

Store manager Rhoda McFarland, 42, called from her cell phone moments before being murdered at the Lane Bryant store in ...

911 Audio of Neighbor Calls for Help in Double Murder in San Antonio

Exercise-Reports.com — Sun, 20 Jan 2008 17:45:35 -0600

Audio released by San Antonio Police.

Double Murder: Two girls (age 13 and 6) shot to death by their father....

911 Audio Transcript of San Francisco Zoo Tiger Attack on Christmas Day

Exercise-Reports.com — Wed, 16 Jan 2008 08:36:59 -0600

911 call from outside a zoo cafe by either Paul or Kulbir Dhaliwal after a Siberian Tiger from the San ...

Spoofing and Swatting 9-1-1 Incorrectly Being Referred to as Hacking 911 by Journalists

Exercise-Reports.com — Thu, 06 Dec 2007 15:05:48 -0600

Some news services are incorrectly reporting that hackers are getting into 9-1-1 call centers. The actual 9-1-1 centers are not ...

Spoofing 9-1-1 Dispatchers, Criminals Cause SWAT Police Responses to Innocent People

Exercise-Reports.com — Thu, 06 Dec 2007 11:37:17 -0600

Criminals are using Caller I.D. spoofing services, such as phonegangster.com, telespoof.com, and spoofcard.com to masquerade as the phone number of ...

911 Transcript of Man Who Shot Two Burglars in Texas, Use of Deadly Force Law

Exercise-Reports.com — Fri, 16 Nov 2007 17:13:44 -0600

A Pasadena, Texas man made a 9-1-1 call when he saw two men climb out a window of his neighbor's ...